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We value your privacy

The Ritz Connection is committed not only to bringing you the finest products, but also to keeping your personal and confidential information just that--personal and confidential.  No personal information is required for you to browse our website, only when you place an order.  We use the information you provide to process and ship orders and contact you if necessary.  You may choose to sign up for our mailing list, but rest assured that we will never share or sell your information with any third parties.

Security Policy

We have taken every measure to ensure that online shopping at The Ritz Connection is as secure as possible.  We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information.  Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection to our server becomes secure. 

Personal Information Collected

Whenever you shop with The Ritz Connection, we obtain from you the information we need to complete your transaction.  This may include your name, address, telephone number, email address and credit card number.  We also keep records of your specific product purchases and transactions with us.  We use this information to process your purchase transactions, to send you marketing and promotional materials by email, and to help us improve our online product assortments and services.  You always have the option to opt out of mailings and we never share or sell any of our customer's information. 

Online Account Registration

Make your online shopping faster and easier by registering with The Ritz Connection.  Your billing and shipping information is securely stored with us so you won't need to enter it every time you place an order.  You will also be able to log in to your account to check the status of your orders and your history, as well as create a gift registry that you can pass on to friends and family.  Your registered information will be securely stored with us, and you can add, delete or change your registered information at any time using your password.

Opt out procedures

We send promotional emails only if you have asked to receive them.  Each time you receive an email from us, you will be given the opportunity to "opt-out" or stop receiving them.  Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.

Protecting Children

We want to take special care to protect the safety and privacy of our children.  The Ritz Connection website is not intended for use by, nor do we knowingly collect personal information from children under the age of 13.  We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web. 

Links to other sites

We like to share information about other hip and stylish websites that we think our customers may be interested in.  The Ritz Connection is not responsible for these sites, so if you choose to check out their offerings and services, we suggest that you carefully review their individual Privacy Policies. 

Policy Changes

Efforts to bring new services, ideas, and partners to benefit our customers make it necessary to amend our Privacy Policy.  If this occurs, we will post a new policy on our Website.  Once posted, the new policy will go into effect immediately replacing any previously stated policy.

We'd love to hear your thoughts, comments and suggestions.  Maybe you've found something irrestible you want to share with us or want to see on our website.  Please contact us via email or call our customer service number.  We look forward to hearing from you. 

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